Salesforce-JIRA Connector

To connect Salesforce & JIRA

Convert Salesforce Opportunities into JIRA Projects, and Cases into Issues, and report on progress and profitability using the power of Salesforce.

Top features of the Salesforce-JIRA Connector

Here are some of the features of the Salesforce to JIRA Connector:

The Opportunities in Salesforce are converted into Projects:

Each line item of the Proposal (which is in the Opportunity) is converted into a JIRA Issue based on your JIRA configuration.
The supported Issue types are Task, Subtask, Epic, Story, Bug.
The Estimated hours and Due date for each item of the Proposal are added in the Issues.
The Salesforce user can assign each Issue to the JIRA User and Reporter of his choice.

Project progress is visible in Salesforce:

Each JIRA Project created from an Opportunity is also created in Salesforce under the “JIRA Projects” custom object.
Hours logged and remaining based on the original estimate from the Opportunity are visible in Salesforce.
For each Issue, the hours logged and comments are visible in Salesforce.

Streamline your flow to open Cases, debugging and other technical Issues directly from Salesforce to JIRA.

Each new Salesforce Case is converted to a new JIRA Issue.
Two-way sync of the key information contained in the case.
Ideal for customer service and technical support teams.
Ideal for development teams who receive Cases from Salesforce through their customer care, sales, or other department.

The connector also sends JIRA information back to Salesforce (including work logs, comments, and more) so you can build custom Salesforce reports on: